TV guide Cyprus - Free to air and paid-for TV packages. Channel line-up and TV programme guide for Cyprus

TV Guide Cyprus - FAQs

Is your installation and equipment guaranteed ?
Yes, apart from damage caused by adverse weather conditions or, any other unforseeable mishap, our satellite dish installations are guaranteed for a period of 1 year from the date of installation.
Save for problems caused by our equipment being subjected to repeated fluctuations in the amount of electrical ampage/voltage that it receives which eventually, will permanently and irreversably damage your satellite TV receiver, it is also covered by a 1 year guarantee.

TV Guide Cyprus - FAQs

Is there anything that we can do to protect the equipment that you supply ?
In parts of Cyprus, the electrical supply is notoriously unreliable with repeated power outages and fluctuations. We recommend that you protect, not only our equipment, but all your expensive electrical equipment (TV and computer equipment etc.), by purchasing and using a power surge protector and a voltage regulator.

TV Guide Cyprus - FAQs

Do we have to do anything in preparation for your installation ?
No, not really, but it would be wise to move any expensive ornaments, lamps, pictures etc. and any items that are sentimentally valuable to you, out of the area where we will be working.
We take utmost care when we are working in your home, but sometimes, accidents do happen and we would hate to be responsible for accidentally breaking or, damaging any of your property, especially when a few precautionary measures can avoid such mishaps.

TV Guide Cyprus - FAQs

Can we have our new TV system installed in more than one room of our home?
Yes of course, but the prices that we quote on our web site are for installation of the equipment and TV service into one room. On the day of the installation, we will be happy to assist you by discussing your requirements, looking around your property, assessing the conditions and advising you before providing a quotation for installing our TV service into more than one room.

TV Guide Cyprus - FAQs

Can we start off with a basic package and upgrade later ?
Yes of course ! We have many customers who started out having the basic Free to Air package or, the Family Plus package installed who, later upgraded to another package with more channels.
Upgrading from one OSN package to another, is as simple as asking us to do it. We don't have to visit your home - it is done remotely. Unfortunately, upgrading from a Free to Air satellite system to one of the subscription packages does however, require us to visit your home.

TV Guide Cyprus - FAQs

From the date of ordering a new package, how long does it take to have it installed ?
Usually, we install new packages in less than a week, but the amount of time that you wait, does vary throughout the year. It usually takes 2 hours to complete an installation in your home. This includes the time that it takes to go through the operating guide with you, show how everything works and to make sure that you understand all the features.

TV Guide Cyprus

TV Guide Cyprus

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